Posts Tagged ‘australian public service’

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Alumnus Jerome Reid, Australian Department of Defence – Joint Capabilities Group – talks about the power of ethical thinking and how the Cranlana program “completely deconstructed the entire fabric” of his thinking. “I realised I needed to rethink my decision-making, shed my biases and rethink my world view.”

“An ethical leader is at pains to question how they live with the contradictions and tensions of leading in a modern organisation and how to do that in an ethically rigorous way. It’s about building a better society.”

Qantas Magazine, April 2020

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crisis management, public trust

2020 has provided a range of unwelcome challenges to every sector. Worryingly, some leaders haven’t responded as well as they could have, or in ways which have engendered public trust and confidence.

Following up the latest Edelman Trust Barometer a supplementary study, conducted in early February, “demonstrated that the national bushfire crisis sparked a dramatic decline in trust from an all-time high of 68 points in the informed public to 59 points, a 9-point drop in just three months.

“Australia’s informed public saw a severe breakdown of trust from the government in response to the bush fire catastrophes. This should have been an opportunity to unite the nation and build security, but instead, the lack of empathy, authenticity and communications crushed trust across the country,” said Michelle Hutton, Edelman CEO.

How confident are you in your abilities to respond to a crisis?

via FIA, March 2020

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