Programs > Online Courses > Navigating Values Conflict

Cranlana Online:
Navigating Values Conflict

Facilitated by Associate Professor Leslie Cannold

Learn how to lead the change on values-based conflict and build an inclusive workplace environment.

Duration

3 weeks

Commitment

3 x self-paced modules
2 x live webinars

July 17th, 2026

Format

Online course

Certification

Digital badge

Cost

$910 inc. GST
Discounts apply for alumni/NFP.

Navigating Values Conflict
Upcoming dates

There aren’t any upcoming dates for this course.

Lead with confidence in a divided workplace

Managing values-based conflict isn’t just a “nice-to-have” leadership skill anymore, it’s essential.

Yet many leaders hesitate to step in, afraid of saying the wrong thing, being seen as taking sides, or escalating tensions. When conversations stall, trust erodes, and teams suffer.

How can you confidently navigate these conflicts while fostering real inclusion? Gain practical tools and a proven framework to turn values-based conflicts into trust-building opportunities, so you can lead with confidence, clarity, and impact.

Master Cranlana’s “Six Habits of Inclusive Workplaces”
A research-backed framework for navigating values-based conflict in the workplace.

Build resilience within your team
Encourage constructive conversations that build trust and strengthen diverse teams.

Navigate challenging interactions with confidence
No longer feel fear of saying the wrong thing or being perceived as taking sides.

Master the ‘Six Habits of Inclusive Workplaces’ to navigate values conflicts with confidence

Learn Cranlana’s research-backed framework for navigating values-based conflicts—an essential methodology for cultivating inclusive, high-trust teams

Designed to accelerate decision-making and strengthen team cohesion, this step-by-step method empowers leaders to address conflicts with confidence.

Grounded in Cranlana’s research on ethical leadership, the Six Habits provide a foundation for trust, resilience, and meaningful dialogue in diverse workplaces.

Neglecting even one of these principles can weaken your team’s ability to foster genuine inclusion and constructive engagement.

Through this course, you’ll master the system and learn how to apply it effectively in your organisation.

Alice Proud
I would highly recommend the taking part in one of the Cranlana Centre for Ethical Leadership’s online courses – they are invaluable to navigating the complex role of leadership in today’s world.
Alice Proud, Porter Novelli Australia
Julia Harrison
Cranlana’s course, Navigating values conflict, led by Leslie Cannold, has definitely expanded my leadership tool kit. For some years now, I have been thinking and reading widely on this topic – it is the leadership challenge that weighs most heavily on my mind. Informal conversation on current contentious and sensitive topics tends to be absent or guarded, so it was very refreshing to attend this course. I gained new insights, new thinking strategies, and broadened my understanding of some of the most difficult workplace challenges I anticipate having to face.
The course content was interesting, highly relevant to me as an educator and academic leader, and the interactivity with other students was expertly orchestrated, enjoyable and enhanced the learning. The team have deep and valuable ideas to share, they are innovative educators, and are way out in front tackling this topic.
Julia Harrison, Monash University, Faculty of Medicine, Nursing and Health Sciences

What you’ll learn

Understanding values conflicts in the workplace

  • Explore the causes of values conflicts, exclusion, and polarisation

  • Recognise social issues that increase the chances and effects of values conflicts.

  • Understand and connect with people whose ethics differ from ours.

Leading with ethical clarity

  • Manage conflicting values while showing ethical leadership.

  • Assess your organisation’s vulnerabilities and take strategic action.

  • Create strong teams that succeed and celebrate differing values.

Course outline

  • Understand people’s need for inclusion and belonging and identify it as the core driver of workplace conflicts over values, ethical beliefs and identity.
  • Be able to define an ‘inclusion dilemma’ and apply it to your own work context to understand its relevance.
  • Reflect on your own sense of belonging and inclusion, and use these reflections to better understand the concerns others may have during values conflicts in the workplace.
  • Understand the difference between task conflict and interpersonal conflict, and know what forms of conflict are productive for work culture, and which are harmful.
  • Apply this learning to a case study involving competing needs for inclusion and belonging.

  • Understand the causes of polarisation and its effects on people and communities.
  • Identify the social and political trends that are driving polarisation today.
  • Analyse your own organisation for signs of polarisation.
  • Explain why polarisation undermines the effective

  • Understand intergroup contact and normalisation as key strategies for creating ethically diverse, inclusive workplaces.
  • Apply the six habits of inclusive workplaces to your own leadership context to improve the ethical inclusiveness of your work culture.
  • Reflect on the importance of having the right processes for addressing issues of ethical disagreement, values conflict and inclusion for conflicting identity groups.

Program overview

Navigating values conflict comprises three Modules.

We estimate that you’ll need to allocate between 3 – 4 hours per week for viewing the videos, undertaking learning activities, participation in webinars, and your reflection of the coursework.

Outside of the live introductory and closing webinars with your Facilitator, the course is self-paced.

Duration

The course will be open for 3 weeks, allowing time to complete 3 modules which take approximately 3 – 4 hours each. Plus, participate in 2 live webinars to open and close the masterclass.

Format

Interactive discussions, cohort discussion, case studies and reflective exercises

Location

Online

Focus

Build your individual and organisational capacity to navigate values conflicts at work.

Ideal For

Senior and emerging leaders across public, private, and non-profit sectors.

Investment

$910 inc. GST
$630 inc. GST for Cranlana alumni, Monash alumni and staff and NFPs (30% discount)

Meet your Facilitator;
Associate Professor Leslie Cannold

Author | Ethicist | Public speaker
As seen on ABC TV’s Q&A, TEDx Talks and Moral Compass

“In this course, we will focus on strategies to address real-life workplace challenges around inclusion, that are being inflamed by the leakage of social polarisation at work. I’m looking forward to working with you to discover the ways we can turn the temperature down in your workplace and support your confidence and creativity in designing a solution that’s fit for your inclusion challenges.”

Associate Professor Leslie Cannold is a dynamic ethicist, author, and speaker known for making complex ethical issues accessible and engaging. In this course, she brings her expertise in ethics, leadership, and decision-making to help leaders navigate real-world challenges with clarity and confidence.

Frequently asked questions

Do I need any special equipment or software to participate?

You’ll need a computer or tablet with a stable internet connection, so you can access the modules as they are intended and interact with the live sessions hosted by Associate Professor Leslie Cannold.

Navigating values conflict is designed to be completed within a three-week timeframe. It’s comprised of three modules, which take approximately three hours each to complete. As a self-paced program, it’s up to you how you distribute your learning, based on your personal and professional commitments and how you prefer to learn.

The check-ins with Associate Professor Leslie Cannold are live and it is highly encouraged you attend. They usually take place on the second day of the masterclass, so you get a chance to explore the online platform before meeting Leslie and the rest of your cohort. You will receive confirmation of the exact time and date of these sessions when you enrol.

Each module is designed to be an interactive and engaging combination of written and video content that delves into the topics of values conflict and polarisation through the lens of organisations and ethical leadership. Plus, there are checkpoints and knowledge quizzes to help you track your progress and two live sessions with Associate Professor Leslie Cannold.

Each of the webinars are hosted by Associate Professor Leslie Cannold.

Access the module prior to the first live workshop
Friday 17th July 9:00am AEDT

Live introduction Week 1, Wednesday 12:30 – 1:30 pm AEDT

Focus on relationship building between the cohort and navigating the platform.

Experiential demonstration Week 3, Wednesday 12:30 – 2pm AEDT

Experiential demonstration of the concepts explored in the course. Appropriate for learners at any stage of completion.

All live webinars are recorded and made available to participants, so you can watch them at your convenience if you miss the live event. However, we highly encourage your attendance as this is where you’ll meet and mix with your fellow students.

Upon completion of the masterclass, you’ll gain:

  • A digital badge showcasing your achievement, shareable across your profiles
  • In-depth knowledge and practical skills in lowering the temperature on values conflict for your workplace
  • Valuable connections within a professional network
  • Fresh perspectives to enhance your approach to the field

These benefits combine to provide a comprehensive learning experience that extends beyond the masterclass material, empowering you in both your personal and professional development.

Yes! While the course is largely self-paced, you’ll get a chance to get to know the other learners during the two live sessions. You’ll also contribute to conversations within the online platform, where you can contribute to discussions and exchange details.